Menu

Main entrance

Blijdorplaan 8
3041 JG Rotterdam
Today open until 18:00

Privacy and cookies

Privacy

Visitors to the website can sign up as Rotterdam Zoo newsletter subscriber, info, activities and packages reservation and purchase e-tickets / books. Personal data is stored securely by Rotterdam Zoo and sales modules WheretoCard. The data is used only for * and Rotterdam Zoo. If different, this is clearly stated in advance.
* MetrixLab performs for Zoo visitors online satisfaction surveys.

Cookies

In 2012, the Dutch cookie law came into force. This law states that websites their visitors must clearly and fully informed about the use of cookies. In addition, the law mandates that users on websites authorize the use of most cookies. In 2015 an amendment was made making cookies with little or no privacy implications beyond the cookie legislation. The law still requires users to authorize websites its use for privacy-sensitive cookies.

On this page we like to tell you what cookies are and what they are exactly, we inform you about the way Blijdorp handles cookies and explain how you possibly can turn off anyway.

What are cookies?

Cookies are small pieces of information that are stored by your browser on your computer when you visit a website and are used for example to remember your personal preferences. Rotterdam Zoo also uses cookies.

Some cookies are put through Rotterdam Zoo (first party cookies), the other parties which content Blijdorp shown or which we use (eg. Ticket sales, analytics) (third-party cookies).

Cookies on our website

Types of cookies used on the website of Rotterdam Zoo:

  • Strictly necessary cookies
    These are cookies that are strictly necessary to operate the site. Without these cookies, the site of Rotterdam Zoo will not work optimally. According to the Dutch cookie law no permission has to be asked for cookies of this category.
  • Social media cookies
    These cookies make it possible to share a webpage directly via your social media if you’re logged in. To let these buttons post on your socialmedia, Facebook, Twitter and other social media use cookies so that they recognize you. We have no influence on these cookies.
  • Analytics cookies
    Rotterdam Zoo works with statistical tools and uses cookies so that we can gauge where our visitors come from, what operating system they use, how many people read certain pages, etcetera. This information is important to optimize your browsing experience and to understand how you use our website. Rotterdam Zoo and eticketing partner Wheretocard use Google Analytics cookies. We also regularly advertise via Google Adwords. To measure the effectiveness of these ads, we also use their cookies.
  • Embedded Vimeo- &  YouTube Videos
    On our site we also embed videos from Vimeo and Youtube. They usually use cookies to identify visitors.  We have  no influence on these cookies. You can find information on their cookie policy on these websites.
  • Facebook advertising:
    The Facebook pixel makes it possible to show visitors of the website of Rotterdam Zoo relevant ads of our zoo on Facebook and to measure the results. This way we can reach people who are interested in Rotterdam Zoo.

Disable cookies

If you want to install cookies, you can turn this off in your browser. Consult the help function and / or the settings of your browser:

Chrome
Internet Explorer
Firefox
Safari

Pay attention!

If you disable cookies in your browser, you can not always use all the features of the website of Rotterdam Zoo. It may therefore happen that the disappointing experience of the site. Disabling cookies only affects the computer and browser you perform this operation. If you use multiple computers and / or browsers you will need to repeat this step as often as needed.

External service providers and other sites

If you land on a website Blijdorp Zoo on the site of a third party, the conditions and privacy rules of the respective partner or third party apply. You are advised to read the privacy statement of such partner or third party.