Rotterdam Zoo is well accessible to those in wheelchairs. There is a limited number of wheelchairs available free of charge. It is strongly recommended that you book a wheelchair in advance. There are plenty benches in pretty locations along your route. For a relaxed journey of discovery with small children, you can also rent a buggy at the entrance.
Rotterdam Zoo does not allow pets into the zoo to avoid possible fear reactions and spreading of diseases. Unfortunately we cannot make an exception for guide dogs. The zoo has no kennel facilities.
Lost & Found
Lost & found objects
Lost something during your visit to our zoo? Daily after 14:00 uur you can call 0900 1857 (10 cent per minute) to ask if your lost object is found.
At the entrances you can rent a locker for heavy/valuable items (€0,50 a day). The sizes of the lockers at the main entrance (Oceanium-side) are: 30 x 22 x 80 cm, at the city-side entrance (Rivierahall-side): 38 x 38 x 55 cm