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Blijdorplaan 8
3041 JG Rotterdam
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cookies explanation

COOKIES

In 2012, the Dutch cookie law came into effect. This law stipulates that websites must clearly and completely inform their visitors about the use of cookies. In addition, the law requires users to authorize websites to use most cookies. In 2015, a legislative amendment became definitive, as a result of which cookies with no or minor privacy consequences fall outside the cookie legislation. The law still requires privacy-sensitive cookies to allow users to authorize websites to use them.

On this page we tell you what cookies are and what exactly they serve, we inform you about the way Blijdorp Zoo handles cookies and we explain how you can disable them anyway.

WHAT ARE COOKIES?

Cookies are small pieces of information that your browser stores on your computer when you visit a website and that are used to remember your personal preferences, for example. Diergaarde Blijdorp also uses cookies.

Some cookies are set by Diergaarde Blijdorp (first party cookies), others by parties whose content is shown at Diergaarde Blijdorp or which we use (eg ticket sales, analytics) (third party cookies).

COOKIES ON OUR WEBSITE

These cookies are used on the website of Diergaarde Blijdorp/Rotterdam Zoo:

    • Strictly necessary cookies
      These are cookies that are strictly necessary for the site to function. Without these cookies, the site of Diergaarde Blijdorp does not work optimally. According to the cookie law, no permission is required for this category of cookies.
    • Social media cookies
      These cookies make it possible to immediately share a page via social media when you are logged in. To make these buttons work, Facebook, Twitter and other social media places cookies so that they recognize you. We have no influence on that.
    • Analytics cookies
      Diergaarde Blijdorp works with statistical tools and uses cookies so that we can measure where our visitors come from, which operating system they use, how many people read certain pages etc. This information is of great importance to us; on the basis of this measurement data we can optimize the site and make it more user-friendly. Diergaarde Blijdorp & our ticket partner Wheretocard use the cookies from Google Analytics. We also regularly advertise via Google Adwords. To measure the effectiveness of these advertisements we also use the cookies of this system.
    • Embedded Vimeo & YouTube videos
      On our site we also embed videos of Vimeo and Youtube. They also usually place cookies to identify visitors. Blijdorp has no influence on this. You can find more information about their cookie policy on these websites.
    • Facebook advertising:
      The Facebook pixel ensures that, among other things, visitors to the website of Diergaarde Blijdorp can also display relevant advertisements on Facebook from Diergaarde Blijdorp and measure the result. This way we can reach people who are interested in Diergaarde Blijdorp.
    • customer journey:
      Datatrics places cookies to track users across different visits and thus bring the customer journey into the picture. If the Facebook Ads pixel and / or the Google Adwords / DoubleClick pixel are present on the page, Datatrics will send a number of values ​​(the segment in which a user belongs, the purchase phase and the customer journey) to this pixel. This is a push to the existing pixel, Datatrics does not store cookies or other data from third parties. (_pk_id: valid for 2 years, _pk_ses: 30 minutes valid)

Turn off cookies

If you do not want to install cookies, you can turn this off in your browser. Click here fot more information > Consult the help function and / or the settings of your browser.

PAY ATTENTION!
If you disable these cookies in your browser, you can not always use all the features of the website of Diergaarde Blijdorp. It can therefore happen that the experience of the site is disappointing. Disabling cookies only affects the computer and browser on which you perform this operation. If you use multiple computers and / or browsers you have to repeat this operation as often as necessary.