Menu

Main entrance

Blijdorplaan 8
3041 JG Rotterdam
Nederland
Today open until
Important news
November 18, 2020

Frequently asked questions covid-update

Rotterdam Zoo (Blijdorp) can be visited daily by everyone. To ensure that you can enjoy the animals safely and carefree in a natural environment, we have taken several measures. For example, you will only be admitted upon presentation of a time slot reservation and a valid entrance ticket (subscription or e-ticket). Read below what your visit to our zoo will look like.

Last modified on November 18th, 2020

TIMESLOT AND TICKET

You can only visit Blijdorp on presentation of a time slot reservation (entrance/arrival time) and a valid admission ticket or subscription pass. You must reserve a date and time. This is only possible via the website, not by phone or e-mail.

PLEASE NOTE: it is only possible to buy a valid ticket online. This is not possible at Rotterdam Zoo.

Tickets and timeslot reservations

Be prepared for your visit and go through the house rules and answers to these most frequently asked questions before you start your visit. When you enter, you will receive a free map with the house rules and the adapted route. Download the map here in English, in French and Polish (pdf). Please pay attention to the marked signposting. The free Blijdorp app also contains the adapted route and walking directions.

Subscription holders
The validity of your subscription is automatically extended by two weeks.

Validity of tickets already purchased extended (Jumbo, Kruidvat, ANWB, lottery or Samen Sterk).
Due to the temporary closure in November, Blijdorp Zoo has extended the validity of your ticket until 1 February 2021. Choose the option ‘Time slot only’ in the ticket shop to reserve a time slot.

Discount card (Rotterdampas, Stork Pass, Dordt Pass) or discount voucher.
On the Oceanium-side (Blijdorplaan 8), a cash register has been opened for the administrative operations listed below:

Cashing in a coupon.

  • Scanning of discount cards (Rotterdampas, Stork Pass, Dordt Pass).
  • Purchasing, renewing or changing a subscription.
  • Creation of a pass.
  • NOTE: the entrance on the Riviera side is closed.

Association of Friends of Blijdorp
As a Friend of Blijdorp it is possible to make use of a free pass. Please note that you also have to make a time slot reservation including a visit to the box office.

VIP pass holder
A VIP pass holder can reserve a time slot via MySubscription. Any associated free tickets for business relations can also be used again. Your relations will also have to reserve a time slot via the website. For questions, please contact the department Strategic Partnerships >

NVD pass or Club of Eleven pass
NVD and CVE (study) passes from the Club van Elf amusement parks can be used again. As a day visitor, please make a cash register reservation.

FACE MASK

It is compulsory to wear a face mask in our indoor locations such as the Oceanium, Amazonica, etc. This advice also applies to toilets. Our employees also wear mouth masks in places where the 1.5 metres cannot be guaranteed. Washable mouthguards are also for sale in the Zoo.

Opening hours and admission

We are open every day from 9 am to 5 pm.
Exceptions to opening times:

  • On December 5th, 24th (Christmas Eve) and 31th (New Year’s Eve) open until 4pm.
  • On January 1st (New Year’s Day) open from 10 am – 5pm

You can stay in our zoo from the reserved entrance time until closing time.

!! Please note: the historical entrance at the Rivierahall (city side) is closed until mid-March 2021 due to work.

Facilities

Pin only

Make sure to bring your debitcard as you can only pay with pin (no cash).

Restaurants and terraces

Our catering establishments are open to a limited extent. It is only possible to take out food and drinks. There are also a number of outdoor points. If possible, let one person take the order and pay with pin (no cash). If necessary, follow the instructions at the location. Terraces are closed. In the Blijdorp app you can see what restaurants are open on the day of your visit.

Parking

Because all visitors reserve a time slot, we can properly regulate the visitor flow. There is enough space in the Diergaarde and the car park to keep a distance. We request that you arrive on time. Are you much too early? Then wait in your car. Click here to read more about accessibility and parking options.

Registers

The regular cash registers are closed. In the entire zoo you can only pay with pin. You can only reserve a time slot online before the visit for the subscription box on the Oceanium side for necessary administrative actions such as:

  • Purchasing, renewing or changing a subscription
  • Creating a subscription card
  • Validate a discount coupon
  • Scan your discount cards (such as: Rotterdampas, Dordtpas, Ooievaarspas)

Route

The main route is a two-way street (white arrows), all sub-routes are a one-way street (yellow footprints). Walking back is not allowed here. This is indicated by signs, arrows and on the map. The free Blijdorp app has been updated with the most current information, routes and walking directions. The adapted floor plan will also be made available at the entrance. Download the map here in English, in French and Polish (pdf).

Souvenirshop

Take a look at our temporary webshop. The souvenirshop in our zoo is open too.

Strollers / wheelchairs / locker rental

Strollers can be borrowed free of charge and lockers are available for a €2 coin. You can reserve a wheelchair prior to your visit via +31 10 443 14 95 (option 5). A cash deposit of €50,- is required. Of course we disinfect everything before and after use.

Toilets and changing rooms

The toilets are open in restaurant the Lepelaar, in the Haaienzaal, Amazonica, restaurant Oewanja Lodge and at the indoor playground Biotopia. Intermediate toilets are closed in the toilet units to provide sufficient space. We also clean the toilet more often. In the toilet units of the indoor playground you will find the changing rooms.

ZOO photo

Have a photo taken in front of the green screen in the photo hut of ZOO Foto, next to the bison & prairie dogs. This way you can take a photo with Bokito and family or with the lions. A nice reminder of your day at Blijdorp.

Playgrounds

Outdoor playground Oewanja Lodge is open for children from 5 to 12 years old. To ensure sufficient distance, adults are not allowed.

The Biotopia indoor playground is currently closed.

Animal enclosures

Almost all animals can be seen (sometimes a little further away than you are used to). Covered enclosures such as the Oceanium, Amazonica and Crocodile River are open. However, some enclosures have been closed in the interest of the amended guidelines, these being Taman Indah, the Maki enclosure, the fly cage in Asia, the enclosure of the gorillas and the enclosure of the geladas.

Activities

To avoid group formation and crowds, there are currently no feed presentations, guided tours, educational lessons and bird shows.

Jungle Express (shuttle service)

The Jungle Express is temporarily not in use.

Smoking

The smoking areas are closed for safety reasons. It is not possible to maintain sufficient distance here. We ask you to smoke as little as possible in the Diergaarde and if you have smoked, make use of ashtrays that are spread throughout the park.

First aid

First aid is located at the map check on the Oceanium side and at the Oewanja Lodge. In case of acute problems you can contact +31 10 4431481 or ask an employee for assistance.

Safety

Naturally, we apply all national measures as advised by the RIVM. If you have any questions about the safety guidelines, please ask our staff (while keeping a suitable distance).

  • Do you have vulnerable health or do you suffer from a cold, such as a cold, runny nose, sneezing, sore throat, mild cough or increase? Postpone your visit and stay at home. This also applies to the people with whom you want to visit Blijdorp.
  • Use tissue paper to blow your nose and then throw it away.
  • Cough and sneeze in the inside of your elbow.
  • Do not shake hands and wash your hands regularly.
  • Keep 1.5 meters (1 gorilla) away from others.
  • Wear a face mask in indoor locations.

Number of visitors

Blijdorp has adjusted its normal visitor capacity. The number of visitors can change per stay or building. Also in our zoo you have to avoid crowds. We make this possible, but we need your cooperation. Our stewards are present at the zoo to remind you of this and to regulate the flow of visitors. Follow the applicable RIVM guidelines and always follow the instructions of our staff. If it is busy somewhere, keep walking and come back at a later time.