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Main entrance

Blijdorplaan 8
3041 JG Rotterdam
Nederland
Today open until
Important news
June 3, 2020

Book your ticket and timeslot

We are delighted to welcome you back to Rotterdam Zoo, and have taken the necessary measures to ensure that everyone’s visit is as safe as possible. Plan your visit and book your ticket with a timeslot. Read on for all the information you need to know about your visit.

Last modified on June 23, 6:00 PM

TIMESLOT AND TICKET

You can only visit Rotterdam Zoo with a timeslot reservation and a valid admission ticket or subscription pass. Shortly it is possible to reserve a date and timeslot (entrance time) for a visit in the period to 31 July. This is only possible via our website, not by telephone or e-mail. English ticket information will be available shortly. We apologize for the inconvenience. 

Tickets and timeslot reservations

Opening hours and admission

Rotterdam Zoo is open daily from 09:00 – 17:00. You can stay in the zoo from the reserved entrance time to closing time. Below you can see from which entrance you can enter the zoo.

Entrance Oceanium side

  • Entrance for subscription holders and introduces upon presentation of a valid subscription card and a time slot reservation.
  • Subscription cash register opened upon presentation of a time slot reservation for administrative actions such as purchasing, renewing or changing a subscription or creating a card.
  • Access for day visitors and groups consisting of a combination of both season pass holders and day visitors with an e-ticket.
  • Exit for everyone.

Entrance Rivièrahal side

  • Extra entrance for subscription holders upon presentation of a valid subscription card and a time slot reservation.
  • Exit for everyone.

Facilities

Pin only

Make sure to bring your debitcard as you can only pay with pin (no cash).

Parking

Because all visitors reserve a time slot, we can properly regulate the visitor flow. There is enough space in the Diergaarde and the car park to keep a distance. We request that you arrive on time. Are you much too early? Then wait in your car. Click here to read more about accessibility and parking options.

Registers

The regular cash registers are closed. In the entire zoo you can only pay with pin. You can only reserve a time slot online before the visit for the subscription box on the Oceanium side for necessary administrative actions such as:

  • Purchasing, renewing or changing a subscription
  • Creating a subscription card
  • Validate a discount coupon
  • Scan your discount cards (such as: Rotterdampas, Dordtpas, Ooievaarspas)

Route

The main route is a two-way street (white arrows), all sub-routes are a one-way street (yellow footprints). Walking back is not allowed here. This is indicated by signs, arrows and on the map. The free Blijdorp app has been updated with the most current information, routes and walking directions. The adapted floor plan will also be made available at the entrance. Download the map here (pdf).

Restaurants and terraces

Several foodtrucks and terraces are opened. Snacks and drinks are sold here. The following applies to all catering establishments: you can take out food and drinks and eat them outdoors. In the Blijdorp app you can see the current opening hours on the day of your visit.

Souvenirshop

For the time being, our souvenirshop is closed. Take a look at our temporary webshop.

Strollers / wheelchairs / locker rental

Strollers can be borrowed free of charge and lockers are available for a €2 coin. You can reserve a wheelchair prior to your visit via +31 10 443 14 95 (option 5). Of course we disinfect everything before and after use.

Toilets and changing rooms

The toilets are open in the Lepelaar, Shark Hall, Amazonica, Oewanja Lodge and at the indoor playground Biotopia. Intermediate toilets are closed in the toilet units to provide sufficient space. We also clean the toilet more often. In the toilet units of the indoor playground you will find the changing rooms.

Playgrounds

Outdoor playground Oewanja Lodge is open for children from 5 to 12 years old. To ensure sufficient distance, adults are not allowed.

The Biotopia indoor playground is also open for public. We request that you follow the instructions of our employees.

Animal enclosures

Almost all animals can be seen (sometimes a little further away than you are used to). Covered enclosures such as the Oceanium, Amazonica and Crocodile River are open. However, some enclosures have been closed in the interest of the amended guidelines, these being Taman Indah, the Maki enclosure, the fly cage in Asia, the enclosure of the gorillas and the enclosure of the geladas.

Activities

To avoid group formation and crowds, there are currently no feed presentations, guided tours, educational lessons and bird shows.

Jungle Express (shuttle service) & Photo service

The Jungle Express and photo service are temporarily not in use.

Smoking

The smoking areas are closed for safety reasons. It is not possible to maintain sufficient distance here. We ask you to smoke as little as possible in the Diergaarde and if you have smoked, make use of ashtrays that are spread throughout the park.

Safety

Naturally, we apply all national measures as advised by the RIVM. If you have any questions about the safety guidelines, please ask our staff (while keeping a suitable distance).

  • Do you have vulnerable health or do you suffer from a cold, such as a cold, runny nose, sneezing, sore throat, mild cough or increase? Postpone your visit and stay at home. This also applies to the people with whom you want to visit Blijdorp.
  • Use tissue paper to blow your nose and then throw it away.
  • Cough and sneeze in the inside of your elbow.
  • Do not shake hands and wash your hands regularly.
  • Keep 1.5 meters (1 gorilla) away from others.

COVID-19 protocol

Our staff will make every effort to ensure that your visit is as safe and enjoyable as possible. We always stickto the guidelines of the RIVM and also use our own protocol with additional rules, which have been coordinated with the NVD (Dutch Association of Zoos) and the Club van Elf (largest national theme parks). Stewards are present at the zoo to regulate visitor flows.

The additional rules for visitors can be found in the folder with house rules & route or in this Q&A. Diergaarde Blijdorp expects its visitors to adhere to the nationally applicable advice. When making a timeslot reservation you will also be asked if you have health problems. When in doubt, stay at home!

Face mask

Wearing a face mask is not mandatory. Of course you can decide to wear a mouth mask or other protection. Diergaarde Blijdorp does use face masks in first aid cases, where the 1.5 meter cannot be guaranteed. Some employees find it pleasant to wear a mask, so you can encounter employees of Diergaarde Blijdorp with a mask on.

First aid

First aid is located at the map check on the Oceanium side and at the Oewanja Lodge. In case of acute problems you can contact +31 10 4431481 or ask an employee for assistance.

Group visits

To prevent group formation and crowds, groups, BSOs, school trips or children’s parties can not yet take place in Diergaarde Blijdorp.

Employee guidelines

Employees of Rotterdam Zoo adhere to the guidelines of the RIVM. Employees who take care of animals and visitors, transport food and technical matters are working in teams. A corona protocol has been drawn up for them. At the various contact points we protect our employees by means of a plexiglass wall.